Website(s): www.allvetsupply.com, www.allvet.net, www.allvet.org, or www.store.allvet.org
9:00am to 5:00pm EST.
We only carry quality products made in the USA by all the major manufacturers and laboratories. When you buy from us you can feel confident that you are buying quality products and a getting a great price.
We use UPS, Fedex and USPS for U.S. orders and have now partnered up with GlobalShopex for international order processing.
Orders are processed as they come and shipped within 48 hours or less, not including weekends and holidays. If something is not available and/or cannot be drop shipped, the customer is notified via email or phone. If you are a customer in Florida you will receive your order within 24 hours of shipping so there is no need to choose Next Day, 2nd Day nor 3 Day Select. Please note that the cutoff time for same day shipping is 2:30pm EST.
Any orders that come in after this time will be processed the next business day regardless of the shipping option chosen.
UPS/Fedex/USPS shipping times depend on the service requested and the state where item(s) are shipping to. Please note that the day of shipping as well as weekends and holidays, do not count as one of the days in transit.
Refund, Returns and Cancellation Policies:
We are constantly looking for ways to improve our customer service and satisfaction. We stand behind all of the products we sell and offer a 30 day money back guarantee on our products. See below for details.30 day Money back Guarantee and Return policy on all unused products.
If you wish to return an item within 30 days of receiving, please write to us at firstname.lastname@example.org or call us to receive an RA #. We will credit your card account (less shipping) after we have received the returned merchandise. You must receive an RA # before returning product. Merchandise returned without RA numbers will not be accepted. Items must be returned in original manufacturer packaging, new/unused, and in re-sellable condition in order to receive a credit. There will be NO RETURNS AFTER 30 DAYS ON ANY PRODUCT. ALSO, THERE ARE NO RETURNS ON SPECIAL ORDER ITEMS, PRESCRIPTION DRUGS, PRODUCTS REQUIRING REFRIGERATION AND ELECTRONIC EQUIPMENT.
Damaged Products must be reported to carriers and All Veterinary Supply within 72 hours of receiving: UPS:800-742-5877, FedEx:800-Go-FEDEX. and All Veterinary Supply 305-599-6125.
Incomplete/Incorrect orders must be reported to All Veterinary Supply at email@example.com or 305-599-6125 within 48 hours of delivery.
Please note that depending on country specific regulations, we may not be able to ship the item you want to your country. If this is the case, we will notify you right away. Customer is responsible for paying all local import taxes and/or local brokerage fees in their respective countries. .
Why Register an Account with us?
Registration has its benefits:
• Place an order in just a few clicks, without having to re- enter your shipping information and other details each time you shop.
• Easily track your order status and history.
• Use your existing account with one of the following providers: Yahoo! Google or AOL.
• Easy and quick re-order.
The following comapanies and organizations are dedicated to pets and there well being.